Who we are
Our website address is: https://www.nfctech.co.za.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Return Policy for NFC Products
Returns Eligibility:
- In accordance with the Consumer Protection Act (CPA), consumers have the right to return NFC products purchased directly from our website within 7 days of delivery, provided that the product is defective or does not meet the specifications as advertised.
- We accept returns for NFC products within 7 days of delivery.
- Products must be returned in their original condition, unused, and with all original packaging intact.
- Returns will only be accepted for products with factory faults related to NFC functionality. User errors or damage caused by mishandling are not covered under this return policy.
Process for Returns:
- To initiate a return, consumers should contact our customer support team within 7 days of receiving the order.
- Consumers must provide their order number, details of the product, and the reason for the return.
- Our customer support team will provide consumers with a return authorization and instructions for returning the product.
Inspection and Approval:
- Upon receiving the returned product, our team will inspect it to verify the reported factory fault related to NFC functionality.
- If the product is found to have a factory fault, we will proceed with the return process in compliance with the CPA.
Refund or Replacement:
- Consumers are entitled to a refund, repair, or replacement of the faulty NFC product, based on their preference and product availability, in accordance with the CPA.
- Refunds will be issued within a reasonable time frame and in compliance with the CPA.
Exclusions:
- This return policy does not cover user errors, mishandling, or damage caused by neglect or misuse of the product.
- Products returned without prior authorization or after the 7-day return window will not be accepted.
Contact Information:
- For any inquiries or assistance regarding returns, consumers can contact our customer support team at accounts@nfctech.co.za using order or invoice number as reference.
Amendment of Policy:
- We reserve the right to amend or update this return policy at any time in compliance with South African law. Any changes will be effective immediately upon posting on our website.
Legal Disclaimer:
- This return policy is in addition to consumers’ rights under the Consumer Protection Act (CPA) and does not diminish or waive any statutory rights.
This policy provides a comprehensive overview of the return process for NFC products, ensuring compliance with South African law while also outlining the specific conditions for returns related to factory faults of NFC functionality.